--- title: Cyclecure (Formerly STEPfix) - Powering your ride back to life - Home description: The premier atelier for electric scooter and cycling repairs. Based in Brussels and Antwerp. image: https://www.cyclecure.co/hubfs/Article%20header%20measurement-1.jpg --- [Skip to content](https://www.cyclecure.co#main-content) [![Cyclecure full logo](https://www.cyclecure.co/hs-fs/hubfs/Cyclecure%20full%20logo.png?width=100&height=50&name=Cyclecure%20full%20logo.png)](https://www.cyclecure.co) ![cyclecure hamburger icon](https://www.cyclecure.co/hubfs/cyclecure%20hamburger%20icon.png) ![new cross dsakrflhbae4fljkdabjfkdera](https://www.cyclecure.co/hs-fs/hubfs/new%20cross%20dsakrflhbae4fljkdabjfkdera.png?width=24&height=24&name=new%20cross%20dsakrflhbae4fljkdabjfkdera.png) - [How it Works](https://www.cyclecure.co/en/how-it-works) - [Pricing](https://www.cyclecure.co/en/pricing) - [B2B](https://www.cyclecure.co/en/b2b) - [Shop](https://shop.cyclecure.co/) - [About Us](https://www.cyclecure.co/en/about-us) - [Blog](https://www.cyclecure.co/en/blog) - [How it Works](https://www.cyclecure.co/en/how-it-works) - [Pricing](https://www.cyclecure.co/en/pricing) - [B2B](https://www.cyclecure.co/en/b2b) - [Shop](https://shop.cyclecure.co/) - [About Us](https://www.cyclecure.co/en/about-us) - [Blog](https://www.cyclecure.co/en/blog) - [English](https://www.cyclecure.co) - [Français](https://www.cyclecure.co/fr/) - [Nederlands](https://www.cyclecure.co/nl/) en [Book a repair](https://www.cyclecure.co/en/book-a-repair?hsLang=en) # The Belgian expert for electric scooter and bike repairs. Currently offering on-site and home repair services for all kinds of electric scooters and bikes – based in Brussels and Antwerp.  [Book a repair](https://www.cyclecure.co/en/book-a-repair?hsLang=en) [Watch Video](https://www.cyclecure.co/hubfs/Cyclecure%20Launch%20Video/Cyclecure%202D%20brand_v4.mp4?hsLang=en) - For Individuals - For Companies 1 ### Scooter Repair ###### We'll repair your scooter for you. [Book a Repair](https://form.typeform.com/to/GtAQeUsv) - Years of technical expertise. - Over 6000+ devices repaired to date. - Operating on almost all brands and models. 2 ### Bike Repair ###### Bike Repair/Maintenance for you. [Book a Repair](https://cyclecure.typeform.com/to/nAP6qybY) - Years of technical expertise. - Over 6000+ devices repaired to date. - Operating on almost all brands and models. 3 ### Battery Refurbishment ###### Let us Refurbish your bike/scooter battery. [Book a Repair](https://cyclecure.typeform.com/to/SvkzysiK) - 30-50% cheaper than a New Battery. - Contribute to Sustainability. - Batteries available for discontinued models too. 1 ### Fleets ###### Refurbished Fleets for businesses looking to kickstart their sharing business. [Contact Us](https://www.cyclecure.co/en/refurb-b2b?hsLang=en) - Save thousands by choosing Refurbished. - Lower MOQs, faster deployment. - Contribute to sustainability and circularity. 2 ### Consumer Devices ###### We'll refurbish your idle/abandoned devices and/or help you sell them. [Contact Us](https://www.cyclecure.co/en/refurb-b2c?hsLang=en) - Save inventory costs by offloading idle fleets. - Unlock hidden revenue by Refurbishing idle devices. 3 ### Battery Refurbishment ###### Revive your fleets with Refurbished Batteries instead of opting for new ones. [Contact Us](https://www.cyclecure.co/en/refurb-battery-b2b?hsLang=en) - Revive your fleet without having to spend tons on new batteries. - Prevent E-Waste by circulating and refurbishing your batteries with Cyclecure. ## How does it work? Do you have a problem with your e-scooter or e-bike? Cyclecure will **come to your home** (or office), pick up your device, repair it and bring it back to you fast, no matter where you are in Belgium. Don't want to wait? Bring your device to our workshop! Fixed prices to avoid surprises. We also offer electric scooter and cycling repairs on-the-spot\* in Brussels area. \*Only for customers of our partners ##### Indicate your Break We repair the vast majority of e-scooter and e-bike problems. ![51](https://www.cyclecure.co/hubfs/Cyclecure%20Icons%20-%20Flat%20+%20Shadow/51.png) ##### Pick Your Repair for your Electric Bike/Electric Scooter Drop off your device or let us pick it up from you. We can also come to you and repair on the spot\*. \*Only for e-bikes in Brussels-area sold through one of our partners ![52](https://www.cyclecure.co/hubfs/Cyclecure%20Icons%20-%20Flat%20+%20Shadow/52.png) ##### Book Our Expert Our repair team is trained and certified in **electric scooter** and **cycling repairs**. ![50](https://www.cyclecure.co/hubfs/Cyclecure%20Icons%20-%20Flat%20+%20Shadow/50.png) ##### Obtain Peace of Mind Your e-bike or e-scooter is repaired. You are safe and secure, and get your life back to normal. ![2-Jun-01-2023-06-20-09-7142-AM](https://www.cyclecure.co/hubfs/2-Jun-01-2023-06-20-09-7142-AM.png) ![Home (3)](https://www.cyclecure.co/hubfs/Home%20(3).png) ##### We also sell refurbished products. ## Buy Refurbished, 2nd Hand E-Scooters and E-Bikes via Cyclecure. Looking for a Refurbished Electric Scooter or Bike? Head over to our webshop and check out our list of **affordable Electric Scooters** and **Bikes** – **exclusively tested by our expert technicians**.  We deliver all across Belgium! [Shop Now](https://shop.cyclecure.co/?utm_source=Website&utm_medium=Organic&utm_campaign=ShopBanner)   ## Reliable  and  All-Inclusive Service ![AdobeStock\_289587000-2](https://www.cyclecure.co/hubfs/AdobeStock_289587000-2.jpeg) ##### [A Flat Tire](https://www.cyclecure.co/en/book-a-repair?hsLang=en) We will take care of the changing of your inner tube of your e-scooter or e-bike. ![AdobeStock\_465674717-1](https://www.cyclecure.co/hubfs/AdobeStock_465674717-1.jpeg) ##### [Broken Mudguard](https://www.cyclecure.co/en/book-a-repair?hsLang=en) We can replace the front or rear mudguard. ![AdobeStock\_386501272-1](https://www.cyclecure.co/hubfs/AdobeStock_386501272-1.jpeg) ##### [Full Check-Up](https://www.cyclecure.co/en/book-a-repair?hsLang=en) A check on brake disc and pads, tightening screws... Complete pack! ![AdobeStock\_386718008-1](https://www.cyclecure.co/hubfs/AdobeStock_386718008-1.jpeg) ##### [Broken Dashboard](https://www.cyclecure.co/en/book-a-repair?hsLang=en) Replacing the dashboard of your electric scooter or electric bike. ##### WHY Cyclecure? ## We cure your problem and the environment We know e-bike and e-scooter breaks are more than a small nuisance. They disrupt your daily routine and enjoyment and keep you from enjoying life fully. Our trained mechanics will breathe new life into your machine, while helping the planet greener. [View More](https://www.cyclecure.co/en/about-us?hsLang=en) ![Screenshot 2023-06-12 200633](https://www.cyclecure.co/hubfs/Screenshot%202023-06-12%20200633.png) ## Looking to partner with Cyclecure? We serve a host of micromobility entities - e-bike and e-scooter producers, retail chains, fleet operators, insurance companies and leasing providers - to take the burden of after-sales, repair and maintenance of the demanding devices off of their hands. Are you our next partner? [Learn more](https://www.cyclecure.co/en/b2b?hsLang=en) ## Frequently Asked Questions ![2-Jun-01-2023-06-20-09-7142-AM](https://www.cyclecure.co/hubfs/2-Jun-01-2023-06-20-09-7142-AM.png) ###### How easy is it to fix my bike/scooter? This depends on the complexity of your problem! We perform gratis diagnostics for any device that comes to us. ###### Does Cyclecure come to where I am? We offer mobile pick-up service anywhere in Belgium as long as our van can reach you by road. In the area of Brussels, we also offer at-home or at-office repairs for e-bikes only.  ###### How long does an electric scooter or cycling repair take? Indicate your break in our booking form and we will do our best to estimate the time it takes to repair it. If we can fix it, we will tell you how soon you can expect it. This varies based on spare parts and staff availability. But we always aim to be fast!  ###### Does Cyclecure provide spares? We will identify the spare parts needed and source them so you can relax and leave it to us. If you have a spare part, of course, you can bring it and we will see how to best use it! ###### Does Cyclecure operate internationally? We are looking to expand into France, the Netherlands and Germany soon! ###### Can I buy an e-bike? We sometimes have e-bikes in stock. Feel free to contact us via our contact form to find out more. ###### What time is it? :) Time to power your device back to life! Book a repair today. ##### Get in Touch! ## Get Your E-bike or E-scooter Repaired Today Get your freedom and life back to normal. Leave your device in trusted hands with us and we'll get it back to you in no time. [Schedule a repair](https://www.cyclecure.co/en/book-a-repair?hsLang=en) ![2-Jun-01-2023-06-20-09-7142-AM](https://www.cyclecure.co/hubfs/2-Jun-01-2023-06-20-09-7142-AM.png) [![cyclecure logo blue](https://www.cyclecure.co/hs-fs/hubfs/cyclecure%20logo%20blue.png?width=100&height=100&name=cyclecure%20logo%20blue.png)](https://www.cyclecure.co) Your team of experts in repairing E-bikes and E-scooters in Belgium.      - - - - ###### Links - [Pricing](https://www.cyclecure.co/en/pricing) - [Become a Mechanic](https://www.cyclecure.co/en/become-a-mechanic) - [B2B](https://www.cyclecure.co/en/b2b) - [Careers](https://www.linkedin.com/company/cyclecure/jobs) - [Contact Us](https://www.cyclecure.co/en/contact) ###### Contact Us ###### For Consumers **Cyclecure Brussels (Tanneurs)** **Address**: Rue des Tanneurs 50, 1000 **Contact**: 0485 81 39 67 info@cyclecure.co   **Cyclecure Antwerp** **Address**: Sudermanstraat 2A, 2000 Antwerp **Contact**: 0485 10 16 98 antwerp@cyclecure.co ###### For Businesses **B2B Queries:** Email: service@cyclecure.co Number: 0483 31 59 12   **o2o (Logistics)** Email: info@cyclecure.co  Number: 0487 87 29 87 Copyright © 2023 Cyclecure All Rights Reserved. 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