Maintenance Coverage and Repair Discounts / Couverture de l'entretien et remises sur les réparations / Onderhoudsdekking en korting op reparaties:
Our Annual Maintenance Subscription is exclusively available only for Ethias clients for just €49. Everything covered under this subscription, and further repair prices (not included in the subscription) will be mentioned below – with special discounts for Ethias clients.
| Category | Item | Benefit | Conditions | Addition Remarks |
| Maintenance Coverage | Checklist | EN | Includes everything covered under the Maintenance Subscription | |
| FR | ||||
| NL | ||||
| Discount on Repairs (Only for Ethias Clients) |
Mechanical Repairs |
20% of the total price | Limited to €30 | (gears, cassette, chain, brake, tire, ...) |
| Electronic Repairs | 10% of the total price | Limited to €60 | (motor, battery, controller, ...) |
Logistic and Delivery Fees for On-Spot or Pick-Up Services / Frais de logistique et de livraison pour les services sur place ou de ramassage / Logistieke en leveringskosten voor services ter plaatse of afhalen
We also provide repair and maintenance on the spot for our customers, including pick-up services throughout Belgium. Below is the table that consists of all the relevant fees we charge for mobile services.
Service Times for Belgium / Heures de service pour la Belgique / Servicetijden voor België
Since we operate throughout Belgium, we have different service times depending on the region, starting from 48 hours of service. The table below consists of all our service times for maintenance.
| Category | Item | Cost | Conditions |
|
Servicing Times |
Brussels | 2 workdays | |
| Antwerp | 2 workdays | ||
| Flemish Brabant | 3 workdays | ||
| Walloon Brabant | 3 workdays | ||
| East Flanders | 3 workdays | ||
| Limburg | 4 workdays | ||
| Liege | 4 workdays | ||
| Pick-up | 5 workdays | (Minimum) |